October 2018

Welcome to an October news update from M•Suite.

Within the last decade there has been a significant rise in people who own an electronic device such as a smart phone, tablet or computer. Because of this there has been a significant rise in spam and cold calls this is due to that fact that it’s very cheap and easy to make a cold call.

A very common message you might see is ‘Your computer is infected, call —-‘. A webpage cannot scan your computer for malware and therefore all these messages are fake when you call the number you can expect to have to install a remote monitoring software such as Team Viewer or VNC. These software’s are very useful, they allow repair shops to remotely connect your device and fix it without the need for you to bring it in. However, with the rise in cold callers using these software’s Internet Service Providers such as TalkTalk and Sky have started to block them. These web pages can look very legitimate, in a recent case the webpage looked near identical to the ‘Apple Help’ page, only if you looked at the URL of the site did you realise it was fake.

Some of the websites download applications and files designed to be hidden but these files can monitor your browsing, typing and everything you do on your computer. Although you might think, well I only use my computer for email and shopping this also means your passwords, bank details and email accounts are all being shared with this company.

In our health checks we run thorough softwares that scan every directory of the computer, these specialise in removing malware, trojans, cookies, keyboard monitors and they also reset internet browsing files. Health checks are a great way to make sure that your device is safe and secure. The majority of virus checkers such as Avast, McAfee and Bullguard don’t often catch these types of malware.

However, on a positive note, you can get a half-price health check on ANY Mac or Windows PC for only £29.99. A health check is a great way to get an older laptop running that little bit quicker again, also making sure you don’t have any hidden malware mentioned above. It’s also great for new laptops to maximise the performance. Offer expires 12th October. Click here to book in your repair today.

Similarly, if you have a Mac that just isn’t running as fast as it used to we can help, drop into store and we can give you a free quote for upgrading your Mac. An SSD or Memory upgrade will almost certainly help give your Mac the performance boost it deserves. Alongside an SSD upgrade we clone the data free of charge. Come in store today or use our online booking form to get your Mac booked in.

Make sure you follow our Facebook Page, Instagram and Twitter to keep up to date on our latest offers and product ranges.

If you have any specific requests about upgrades or health checks please get in touch at sales@m-suite.co.uk or 01825 764777

Apple Mac Mini 2.3Ghz Core i7 – Late 2012 – The last of the Quad Core Mac Mini

Welcome to a product update from M•Suite.

Apple Mac Mini Late 2012 – The last Mac Mini featuring a quad core processor.

Intel Core i7 – 3615QM 2.3Ghz (Turbo Boost up to 3.3Ghz) – Quad Core
16GB RAM
Intel HD 4000 Graphics
1TB HDD – Upgrade to an SSD?
Four USB 3.0 – Thunderbolt – HDMI
WiFi 802.11 A/B/G/N – Bluetooth 4.0
MacOS High Sierra

Starting at just £649, with the option to upgrade. Why not add an SSD giving you significantly increased performance, whilst keeping the 1TB HDD for storage?

Our Macs are refurbished by Apple Certified Macintosh Technicians and come with 12 Month Warranty.

If you have any particular queries or are unsure what Mac is for you, don’t hesitate to get in touch, at 01825 764 777.

September 2018 – New Shop, Apples Keynote and More!

Welcome to a big September news update from M•Suite.

We have been very quiet recently on our blog posts, however, we have been very busy and have lots to update you on!

On July 9th we opened our new retail premises moving to 146B, we now have the ability to provide on the spot diagnostics giving you an idea of the issue with your mac.

You can find us at our new address of:

146B High Street,
Uckfield,
East Sussex
TN22 1AT

T: 01825 764 777

We also now sell various accessories for your Mac such as a Magic Mouse, Magic Keyboard, Magic Trackpad, MagSafe 1 & 2 Chargers (45W, 60W and 85W), as well as USB-C (61W and 87W). We also have a small range of adapters such as Thunderbolt 2 to Ethernet, USB-C to USB and USB-C to Lightning. If you require any other accessories please let us know and we can get them in stock next day.

As well as this we also stock MFI Certified iPad/iPhone charging cables, this includes a Belkin 2.4A (12W) USB wall plug and an MFI (Made for iPhone/iPad/iPod) Certified 1M Lightning Cable.  MFI accessories are produced by 3rd Party Manufactures, in accordance with Apple requirements. They’re then tested by Apple and approved for sale. They’re safe for use with all Apple iOS devices and have been thoroughly tested. This way, our customers will be getting high quality, brand new & genuine accessories for their Apple products.

In Apple’s latest keynote they announced the release of the iPhone XS, XS Max and XR. All of these phones feature edge to edge displays, however, also featuring the controversial notch. They also feature a highly upgraded A12 Bionic processor, this has a 15% performance increase and a 50% lower power usage from the previous A11 Bionic processor found in the iPhone X, 8 and 8 Plus. It also features an upgraded graphics chip that is 50% faster also featuring a 4 core GPU – a serious performance increase graphically, not compromising the battery. Shown below is the latest press release photos of the devices showing the iPhone XS, iPhone XS Max and iPhone XR.

Coming alongside the announcement of the new phone lineups Apple has released a major software update bringing macOS Mojave, iOS 12, watchOS 5 and tvOS 5 to their devices. iOS 12 brings huge performance increases to previous iPhone and iPad models, particularly the iPhone 6 and 7. However, it also adds various features that have been long awaited. macOS adds various apps from iOS: News, Stocks, Voice Memos, Home and HomeKit support. As well as adding ‘Dark Mode’, dark mode allows you to set all bars, windows and buttons as well as applications to the dark setting, this adds a very sleek look and is designed to be easier on the eyes. A highly requested feature is Group FaceTime calls, this feature will be arriving within the next year, it is an addition to Mojave and iOS 12. It will allow users to call unto 32 people, perfect for conference calls or a catch up with a group of friends.

With the addition of our new shop enabling customers to have a much more hands-on experience with the products before purchasing, the shop also makes repairs significantly easier. With our more obvious high street presence finding the shop is very easy, making dropping off and collecting repairs very convenient. The price breakdown for our repairs can be found here.

146B High Street,
Uckfield,
East Sussex
TN22 1AT

T: 01825 764 777

With the recent move we reduced our range of stock, however, before the end of the month we will have a large range of Macs, including but not limited to:

Apple iMac 21″ Late 1013 Onwards

Apple iMac 21″ 4K Mid 2014 Onwards

Apple iMac 27″ Late 2013 Onwards

Apple iMac 27″ 5K Mid 2014 Onwards

Apple MacBook Pro 13″ Retina Late 2013 Onwards

Apple MacBook Pro 15″ Retina Late 2013 Onwards

Apple Mac Mini Late 2012 Onwards

Apple 12″ MacBook 2015 Onwards

 

However, if you need something more specific, don’t hesitate to get in touch, get in contact at 01825 764 777.

Huge reductions on our immaculate Refurbished Apple iPad Pro 9.7-inch models!

All our Refurbished Apple iPad Pro 9.7-inch models are in immaculate as new condition, fully tested & functional with more then 90% original battery capacity remaining. They all come with our refurbished industry leading 12 month return to base warranty for total piece of mind, along with brand new Belkin 2.4amp (12W) USB wall charger & MFI 1M Lightning cable. All our Cellular (4G) models are unlocked & ready for any network!

We have over 50 units in stock, covering the entire range & in many colours, giving great choice and flexibility.

Our new updated prices are as follows:

Apple iPad Pro 9.7-inch – 32GB – WiFi
Was £399, NOW £349 – Saving £50.00 (12% Saving)

Apple iPad Pro 9.7-inch – 32GB – WiFi + Cellular (4G)
Was £459, NOW £399 – Saving £50.00 (13% Saving)

Apple iPad Pro 9.7-inch – 128GB – WiFi
Was £499, NOW £399 – Saving £100.00 (20% Saving)

Apple iPad Pro 9.7-inch – 128GB – WiFi + Cellular (4G)
Was £559, NOW £449 – Saving £110.00 (19% Saving)

Apple iPad Pro 9.7-inch – 256GB – WiFi
Was £599, NOW £449 – Saving £150.00 (25% Saving)

Apple iPad Pro 9.7-inch – 256GB – WiFi + Cellular (4G)
Was £649, NOW £499 – Saving £150.00 (23% Saving)

The Apple iPad Pro 9.7-inch packs all the Pro functionality found in the larger 12.9-inch format into a more compact & portable design. Boasting an Apple A9X processor (faster then both the iPad Air 2 and the current iPad (5th Generation) along with 2GB RAM this iPad is designed for performance. Weighing in at 0.43kg, less then the latest iPad (5th Generation) and with an ample 10 hour battery life it really is a fantastic all rounder.

A 12 MP rear facing camera, Auto HDR, 4K recording at 30 fps and Slo-mo 1080p recording at 120 fps, along with a front facing 5 MP camera with Retina flash your photos will look fantastic in any environment. Supporting 4 speakers for high quality stereo sound and a Smart Connector allowing for connection to the Smart Keyboard which provides both power & data.

By far the standout feature of the iPad Pro range is the ability to use the Apple Pencil, a precision stylus that is rechargeable through the Lightning port. With low latency to enable smooth & accurate input this stylus can sense both angle & pressure to give the most accurate response.


Christmas & New Year Opening Hours

Please see below for our opening hours over the Christmas & New Year period.

We would like to take this opportunity to wish all our customers a Merry Christmas and a happy & prosperous 2018.

Please be aware orders placed whilst we’re closed will be dispatched on our next working day. Emails will also be responded to on our next working day.

Friday 22rd December: 0830 – 1800 (Last day for shipping before Christmas – Order before 15:00 for delivery on Saturday 23rd free of charge.)
Saturday 23rd December: 0900 – 1700
Sunday 24th December: CLOSED
Monday 25th December: CLOSED
Tuesday 26th December: CLOSED
Wednesday 27th December: 0900 – 1700
Thursday 28th December: 0900 – 1700
Friday 29th December: 0900 – 1700
Saturday 30th December: CLOSED
Sunday 31st December: CLOSED
Monday 1st January: CLOSED
Tuesday 2nd January: CLOSED
Wednesday 3rd January: CLOSED
Thursday 4th January: CLOSED
Friday 5th January: 0900 – 1700
Saturday 6th January: 0900 – 1700
Sunday 7th January: CLOSED

Monday 8th January – Normal hours resume.

Please be aware orders placed whilst we’re closed will be dispatched on our next working day. Emails will also be responded to on our next working day.

 

 

October 2017

Welcome to an October news update from M•Suite.

We have been a bit quiet recently on our blog posts however, we have some great news to update you on!

In Apple’s latest keynote they announced the release of the iPhone X, 8 and 8 Plus. All of these phones feature wireless charging & are the first iPhones to have the ability to charge without the need for a cable to be physically connected, making charging much easier. They also feature a highly upgraded A11 processor, this has a 25% performance increase from the previous A10 processor found in the iPhone 7 and 7 Plus. It also features an upgraded graphics chip that is 30% faster than the previous model that also uses half of the power so we can expect the 8, 8 Plus and X to have a much-improved battery life. Shown below is the latest press release photos of the devices showing the iPhone X, iPhone 8 Plus and iPhone 8.

Coming alongside the announcement of the new phone lineups Apple has released a major software update bringing macOS High Sierra, iOS 11, watchOS 4 and tvOS 11 to their devices. iOS 11 brings huge changes to the interface, updates to Siri, new gestures and a redesigned control centre which allows for customisation – a much-requested feature. macOS adds a new and updated file system with the Photos app, FaceTime, Notes, Mail, and iCloud getting speed and reliability improvements. The tvOS features the addition of Amazon Prime Video to the device and runs on all versions of the Apple TV.  watchOS has minor tweaks that will be released alongside Watch Series 3 adding new clock faces and an updated heart rate monitor.

M•Suite has added an iPhone & iPad artwork to the sales room which shows off the various designs and internal components.

We have just stocked up on a wide range of Refurbished Apple iPads. All in Grade A condition with an In-House 6-month warranty, and a brand new Belkin 2.1A (12W) USB wall plug and MFI (Made for iPhone/iPad/iPod) Certified 1M Lightning Cable. For more information about Genuine Apple Accessories please click here.

Our current stock includes:

Apple iPad Mini 3 – 7.9-inch – WiFi + Cellular (4G) – 16GB – Gold – Clearance – £229
Apple iPad Mini 3 – 7.9-inch – WiFi – 16GB – Space Grey – £239
Apple iPad Mini 3 – 7.9-inch – WiFi – 16GB – Silver – £239
Apple iPad Mini 3 – 7.9-inch – WiFi – 16GB – Gold – £239
Apple iPad Mini 3 – 7.9-inch – WiFi – 16GB – Space Grey – £239
Apple iPad Mini 3 – 7.9-inch – WiFi + Cellular (4G) – 16GB – Gold – £259
Apple iPad Mini 3 – 7.9-inch – WiFi + Cellular (4G) – 64GB – Space Grey – £299

Apple iPad Air 9.7-inch – WiFi – 32GB – Space Grey – £249
Apple iPad Air 9.7-inch – WiFi – 64GB – Silver– £269
Apple iPad Air 9.7-inch – WiFi – 128GB – Space Grey – £289

Apple iPad Air 2 9.7-inch – WiFi – 16GB – Space Grey – Clearance – £249
Apple iPad Air 2 9.7-inch – WiFi – 16GB – Silver – £289
Apple iPad Air 2 9.7-inch – WiFi – 64GB – Silver – £329
Apple iPad Air 2 9.7-inch – WiFi – 64GB – Space Grey – £329
Apple iPad Air 2 9.7-inch – WiFi + Cellular (4G) – 64GB – Space Grey – £349
Apple iPad Air 2 9.7-inch – WiFi – 128GB – Space Grey – £389
Apple iPad Air 2 9.7-inch – WiFi – 128GB – Silver – £389

Apple iPad Pro 12.9-inch – WiFi + Cellular (4G) – 128GB – Gold – £619

Can’t see anything suitable, why not try our Request A Mac feature or Book an Appointment, allowing you to detail your requirements to see if we can source you something suitable.

 

 

Increasing difficulty of sourcing genuine Apple accessories

How do I know if the wall adapter or lightning cable I’ve purchased is a genuine Apple product?

This is a question we’re asked on a near daily basis and with counterfeits from China becoming ever more accurate in their design and style it’s becoming increasingly difficult to tell.

Having been in the industry for many years now, to me the biggest give away is the weight of the product itself – but what happens if you don’t handle or buy Apple products on a daily basis, how can you tell?

Apple provide their own information page (see HERE) but with some of the counterfeits becoming so good, often they are able to beat these halmarks that Apple put in place.

In 2016 Apple purchased well over 100 “genuine” cables and chargers from Amazon, of which after testing Apple found a staggering 90% to be fake! More recently in 2017 an operation in West Sussex uncovered over £1.3 million pounds worth of fake Apple products (see HERE) which were seized by trading standards.

Counterfeit chargers come with serious safety risks, often lacking the necessary protection circuits to prevent overheating and power cut off – leading to a considerably higher risk of fire.

We have always been highly cautious with the accessories we include with our refurbished Apple iPads, so much so if we cannot source genuine used 12w wall chargers, we have been purchasing them brand new from one of the UK leading distributors, Tech Data. This however comes at a high cost with a genuine 12W USB Wall Charger costing £13.85 ex VAT and genuine 1M Lightning Cables costing £13.87 ex VAT. This is a cost we have been taking on ourselves without raising the cost to our customers.

However, our competitors are not as safety conscious and in a marketplace where cost is key, many include non genuine wall chargers & lightning cables.

At M•Suite we have decided rather then raising our prices to accommodate the additional cost of brand new & genuine chargers, or keeping our price the same but including inferior accessories that can put our customers at risk, we’re going to include brand new Made For iPod/iPhone/iPad (MFI) accessories.

MFI accessories are produced by 3rd Party Manufactures, in accordance with Apple requirements. They’re then tested by Apple and approved for sale. They’re safe for use with all Apple iOS devices and have been thoroughly tested.

This way, we at M•Suite believe our customers will be getting high quality, brand new & genuine accessories for their Apple products, removing any risks or quality issues with our products and overall creating a better experience. All accessories will come in their boxes, which are suitably marked & approved.

If you have a requirement for the original Apple 12W USB Wall Charger & Lightning cable, we can still supply these with your order – please make a note during checkout and we will include these. However we believe that the 3rd Party MFI alternatives in many cases are far better quality and more resilient to breaks and splits compare to Apples original.

Please note that we will still continue to include genuine MagSafe chargers with all our Macs, as these can be tested in more depth to confirm originality.

If you have any questions about our new policy, please don’t hesitate to get in touch!

 

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